🤔FAQ

How to make the payment?

This is the information of our company.
Bank Name: HSBC HK
Company Name: HONG KONG VICO HOME TECHNOLOGY CO., LIMITED
ACC No. (Account Number): 841-******-838
FPS ID (“FPS” ID): ********

Furniture customization process

1.Preliminary measuring scale

Our designers will communicate with you in detail to get a precise understanding of your needs, including furniture features, style, size and expected materials. Make sure your request can be realized and the $HK500 measuring stick earnest money will be charged after both parties have reached a consensus. An exclusive VIP customer base will be established for you for one-on-one service throughout the process.

2.Confirm the plan

The designer will produce detailed design drawings and 3D effect drawings for you within 72 hours, revising them repeatedly according to your feedback until you are satisfied. The effect image restoration is up to 90%.

3.Material selection

The designer will provide you with different materials to choose from based on the design drawings and renderings, including wood, metal, glass and other options.

4.Production

After confirming the materials and design plan, you need to pay a 60% production deposit before officially entering production. The production cycle is about 15-25 days.

5.Transportation and installation

We will agree on the delivery time with you in advance and charge 30% of the payment when the delivery arrives downstairs. After the installation is completed, you will be asked to inspect, confirm satisfaction and then pay the last 10% of the balance, the project is successfully completed, happy cooperation!

Which materials can be chosen?

SSolid wood particle board

The structure is stable and resistant to deformation, suitable for wardrobe cabinets; it has medium moisture resistance and requires sealed edges.

Multi-layer solid wood board

Strong moisture resistance (preferred for bathroom cabinets with high humidity) and good nail holding power.

Oriented Strand Board

Its load-bearing and moisture-proof properties are 30% stronger than particle board, making it suitable for through-the-top cabinet doors and diamond window sill cabinets.

How to arrange delivery and installation?

We will agree on the delivery time with you in advance, after the delivery to the house Hong Kong old master hand installation.

Is there any maintenance service?

We provide five-year warranty service

LivingRoom

BedRoom

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KidsRoom